Delivery Info

We are always delighted to supply customers around the world and endeavor to make the process as simple as possible. Our products are often extremely well received outside the Slovak Distribution Centre with customers ordering on a regular basis. Please, find your country by zone and then go to the relevant table:

Europe and Rest of the World

As a big welcome we are pleased to give our As a big welcome, we are pleased to give you 5% discount on your first order over 150 € before VAT  and our existing customers can become Gold Reward Members which allows them to buy our products with huge discounts. To cover administration, picking and packing costs a charge of 5€ + VAT is made on orders of less than 50€ + VAT. Gold Reward Customers are exempt.

Shipping Dangerous Goods

Some of our products are classed as dangerous goods (Pure Essential oils or products contains alcohol such are Aroma Mists or Perfumes). In order to dispatch those items we had to undertake many trainings about packaging and shipping those goods to comply with Government Import & Export Safety regulations. We are happy to announce that we can ship our products to most countries worldwide. Please, see the list below:

Good to know before you place your export orders

Minimum Order

There is no minimum order for export orders, but it is unlikely that orders of less than 150€  are cost effective.

Payments

Payments are in euro € and we accept all major credit or debit cards and also payments by Direct Bank Transfer or PayPal and Cash on Delivery in selected countries.

VAT

All prices quoted throughout this site are excluding VAT.

EEC customers who, at the time of ordering, provide a valid VAT / EEC Trade Number will not be liable to pay Spanish VAT currently at 21%.

If a VAT / EEC Trade Number is not provided then Spanish VAT is charged. You will notice, if ordering online, a box for inputting your tax id number. Please, note you may have to pay your countries Customs duty on receipt of the goods.